Effective Date: August 2026
Terra Glow LLC (“Terra Glow,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, subscribing to updates, or submitting an event or catering inquiry. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
We may collect information that you voluntarily provide to us through our website,
including:
• Name
• Email address
• Telephone number
• Company or organization name, if applicable
• Event location
• Event date
• Estimated number of guests
• Event or inquiry details
• Information submitted when joining our mailing list
• Other information you voluntarily provide when contacting Terra Glow
We may also automatically receive limited technical information when you visit our website, such as browser type, device type, general location information, IP address, pages visited, and website interaction data through standard website technologies and analytics services.
2. How We Use Your Information
Terra Glow may use information collected through the website to:
• Respond to inquiries and requests
• Prepare and communicate event or catering information and quotations• Communicate regarding reservations and events
• Provide information about Terra Glow products and services
• Send updates to customers who voluntarily subscribe to our mailing list
• Share information about truck locations, upcoming events, new products and beverages, promotions, and special offers
• Improve our website, services, and customer experience
• Maintain website security and prevent misuse
• Comply with applicable legal and regulatory requirements
3. Mailing List and Marketing Communications
Visitors may voluntarily subscribe to Terra Glow’s mailing list. Subscribers may receive communications regarding our truck locations, events, new products and beverages, promotions, special offers, and other Terra Glow news. You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting Terra Glow.
4. Event and Catering Inquiries
Information submitted through our Get a Quote, event reservation, catering, or contact forms will be used primarily to evaluate and respond to your request and communicate with you regarding the requested services. Submitting an inquiry does not create a binding reservation or contract unless separately confirmed by Terra Glow.
5. Cookies and Analytics
Our website may use cookies and similar technologies to operate properly, understand website usage, improve performance, and measure visitor interaction. We may use third-party services such as Google Analytics or similar tools for these purposes. These providers may collect information according to their own privacy policies and technologies. Visitors may be able to limit cookies through their browser settings or other available privacy controls.
6. How We Share Information
Terra Glow does not sell personal information collected through this website for monetary consideration. We may share information with trusted service providers when reasonably necessary to operate our website or business, such as website hosting providers, email ormailing-list providers, analytics providers, technology providers, and other vendors supporting our operations. We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect Terra Glow, our customers, or others. Third-party services linked to or integrated with our website may operate under their own privacy policies.
7. Data Security
Terra Glow takes reasonable administrative and technical measures appropriate to the nature of the information we collect to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining appropriate business records, fulfilling legal obligations, resolving disputes, and protecting our legitimate business interests.
9. Your Privacy Choices
You may contact Terra Glow to request information regarding personal information you have provided to us or to request that we correct or delete such information, subject to applicable law and legitimate business or legal recordkeeping requirements. You may also unsubscribe from marketing communications at any time. Nothing in this Privacy Policy is intended to limit any privacy rights available to you under applicable law.
10. Children’s Privacy
Terra Glow’s website and services are intended for a general audience and are not designed to knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected through the website without appropriate authorization, we will take reasonable steps to delete it.
11. Third-Party Websites and Services
Our website may contain links to or integrations with third-party websites and services, including social media platforms, mapping services, Toast or other point-of-sale/menu services, and other external platforms.Terra Glow is not responsible for the privacy practices, security, content, or policies of third-party websites or services. Visitors should review the applicable privacy policies before providing information directly to those services.
12. Future Digital Ordering Services
Terra Glow may in the future introduce mobile ordering, advance ordering, scheduled pickup, payment, loyalty, or related digital services. If these services are introduced and involve additional collection or processing of personal information, this Privacy Policy will be updated as appropriate before or when those services become available.
13. Changes to This Privacy Policy
Terra Glow may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or applicable legal requirements. The current version will be posted on this page with its effective or updated date.
14. Contact Us
If you have questions about this Privacy Policy, your personal information, or Terra Glow’s privacy practices, please contact:
Terra Glow LLC
Delray Beach, Florida 33444
United States
Email: admin@terraglowusa.com
Website: www.terraglowusa.com